Cancellations must be made at 5p.m. the day prior to your scheduled appointment. After this period there is no reimbursement, you can only reschedule your spa service based on vailability. Last minute rescheduling requires up to 4 hours before your spa service is scheduled. A 15% additional charge will be added on last minute rescheduling.
Don’t forget please!!! Otherwise apply an additional charge of the 100% of the total service and it will be charged as a NO SHOW to your account.